LEGAL REFERENCE

Your Privacy Matters to Us

We built rajamayong around your account security and data protection. Every deposit through DANA, OVO, GoPay or QRIS, every table session, and every personal detail you share stays...

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rajamayong Your Privacy Matters to Us

Our Privacy Commitment

rajamayong operates under Indonesian data protection standards and regional compliance frameworks. We collect only the information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and deliver your gaming experience. Your personal data is never sold to third parties. We use industry-standard encryption for all account communications and payment flows. Where local law permits, we retain transaction records

for audit purposes. Your consent is required before we use your data for marketing outreach.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? Reach Out

Team online

Email Support

Send privacy concerns to our data protection team. We respond within 48 hours to all requests about your personal information, data access, or deletion.

Live Chat

Chat with our support team directly through your account dashboard. Available during business hours to answer privacy and security questions about your profile.

Account Settings

Manage your privacy preferences, communication opt-outs and data sharing settings directly in your account. Changes take effect immediately across all rajamayong services.

WHY VISITORS TRUST US

Why Your Data Is Safe Here

SSL Encryption

All connections between your device and our servers use 256-bit SSL encryption. Your login credentials, payment details and session data are protected from interception.

PCI Compliance

We maintain Payment Card Industry Data Security Standard compliance for all payment processing. Regular audits ensure our systems meet international security benchmarks.

Data Minimization

We collect only what's necessary to run your account and process transactions. No unnecessary personal details are stored, and old records are securely deleted per policy.

Access Controls

Your account data is accessible only to authorized staff members who need it for account support or fraud prevention. All access is logged and monitored.

Regular Audits

Third-party security firms conduct annual penetration tests and vulnerability assessments on our infrastructure. Results inform our ongoing security improvements.

Incident Response

If a security incident occurs, we notify affected users within 24 hours and provide guidance on protective steps. Our incident team works to prevent recurrence.

Consistency Across Our Platform

Same Policy Everywhere
Whether you're on desktop, mobile or our app, the same privacy standards apply. Your data handling is identical across all rajamayong entry points.
Unified Account
Your single rajamayong account syncs your privacy settings, communication preferences and data across all devices. Changes in one place update everywhere.
Consistent Payment Security
DANA, OVO, GoPay and QRIS transactions all flow through the same encrypted payment gateway. No variation in security between payment methods.
Shared Compliance
Our live casino tables, slot lobbies and sportsbook markets all operate under the same privacy framework. No separate policies for different game types.
Unified Support
Privacy requests, data access and deletion inquiries are handled by the same team regardless of which rajamayong service you use or question you ask.
Transparent Updates
When we update this policy, the change applies to all rajamayong services simultaneously. You'll receive notification before any material change takes effect.
One Data Store
Your personal information is stored in a single secure database. We don't fragment your data across multiple systems, reducing exposure and simplifying your control.
QUICK SIGNAL

What This Policy Covers

01
Account Registration We collect your name, email, phone number and identity verification details when you open your account. This information is used only for account security and regulatory compliance.
02
Transaction Records Every DANA, OVO, GoPay and QRIS deposit and withdrawal is logged with timestamp and amount. These records are kept for audit purposes and fraud prevention in supported regions.
03
Gameplay Data We track your session activity, game selections and table history to personalize your lobby and detect unusual account behaviour. This data helps us prevent fraud and improve your experience.
04
Device Information Your device type, IP address and browser details are recorded for security purposes. This helps us identify unauthorized access attempts and protect your account from compromise.
05
Communication Logs Chat messages with support, email correspondence and live chat transcripts are retained for quality assurance and dispute resolution. You can request deletion of old communications.
06
Marketing Preferences We store your opt-in and opt-out choices for promotional emails, SMS and push notifications. You can change these preferences anytime in your account settings without penalty.

Privacy Policy Questions

We retain account data for the lifetime of your account plus seven years for regulatory compliance. Transaction records are kept for five years. You can request deletion of non-essential data anytime through your account settings or by contacting support.

Yes. Submit a data access request through your account settings or email our privacy team. We'll compile your personal information, transaction history and account activity into a downloadable file within 14 days.

We never sell your data. We share information only with payment processors (for DANA, OVO, GoPay and QRIS transactions), fraud prevention partners and legal authorities when required by law in supported regions.

Your account becomes inactive immediately. Personal data is anonymized within 30 days except for transaction records kept for compliance. You can request permanent deletion of all non-regulatory data by contacting our privacy team.

All DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We never store full payment credentials on our servers. Payment processing is handled by PCI-compliant third-party gateways with regular security audits.

Yes. We notify you by email at least 30 days before any material change to this policy. You can review the updated policy in your account settings and accept or decline continued use of rajamayong.

If unauthorized access occurs, we notify affected users within 24 hours with details of the breach and recommended protective actions. We work with cybersecurity experts to investigate and prevent recurrence.